Business Philosophy
From designing recovery solutions to meet your unique requirements, streamlining test procedures or communication options, to offering on-site consultative services to insure your recovery goals are achieved, we will not rest until your plan is completed, tested and verified. Mail-Gard prides itself on finding ways to make it easier for our customers to do business with us.
Mission and Vision
Our mission is to provide print-to-mail continuity and recovery services with the highest level of quality, reliability, professionalism and integrity while building a universal reputation for outstanding service, performance and value.
Our vision is to be the recovery vendor of choice, offering state of the art print-to-mail recovery solutions, operating several facilities within North America while providing superior customer service and achieving 100% client satisfaction.
History of Mail-Gard
| 1988 | In 1988 Mail-Gard's then parent company, Communication Concepts Inc., wrote the first print-to-mail recovery plan for a local utility company, by providing a back up print and mail facility for the company's monthly statements in the event of a disruption to the utility company's own production environment. |
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| 1996 | After researching the recovery industry and developing a marketing plan, Mail-Gard was established in 1996 as
the recovery industry's first, stand alone, print-to-mail recovery provider.
As Mail-Gard's client base grew to include Fortune 500 insurance and financial firms, so did Mail-Gard's service offering, adding additional communications, print and insert power to their dedicated recovery facility located in Warminster, PA. |
| 2005 | The hurricane season of 2005 presented the opportunity to recovery 4 simultaneous customer declarations with durations from 1 week to 6 months. |
| 2008 | In the fall of 2008 a second dedicated recovery facility was opened in Fort Worth, TX. This additional recovery facility doubles Mail-Gard print and insert recovery capacity to nearly 3 million envelopes per day. |
| 2010 | Mail-Gard becomes part of IWCO Direct. www.iwco.com |
Our Family of Companies
IWCO Direct (www.iwco.com), one of the nation's largest providers of direct marketing solutions, has served the needs of North American companies for more than 40 years. IWCO Direct helps its customers acquire, retain, and engage customers and members through highly personalized paper-based and digital marketing programs. The company provides direct marketing like no one else by seamlessly supplying all design, production, mailing and management services in an integrated “total package” supply chain solution. IWCO Direct pioneered commingling and continues to provide its customers with dramatic postage savings and faster time to market through its proprietary IWCO P.O.S.T. (Postal Optimization Strategy and Technologies) and RideShare™ commingling and logistics management programs, as well as its automated marketing program platform and proprietary data services. For the latest information on direct marketing trends, industry news, postal regulations and more, visit the Speaking Direct blog.